Please review our Pre-Appointment Screening page BEFORE requesting an appointment. A mask is still required during your appointment.

1. Do not request an appointment if 1) within one week, you have used scented deodorant/antiperspirant, scented hair conditioner, hair products (including hair appointment), cologne, perfumes, aftershave, scented moisturizers, cigarettes/nicotine pouches, cannabis (via smoking or vaping), or nail polish; 2) within one month, your household has used any kind of liquid fabric softener, laundry scent booster, scented dryer sheets, Tide, Purex, Sunlight, Gain, Ivory and Kirkland Signature scented/unscented laundry detergents. The therapist is severely allergic to scents and certain chemicals. Otherwise you will be turned away upon arrival, and your future appointment requests will be rejected.
Scents and certain chemicals accumulate in the body with prolonged, repeated use. It might take one month after discontinuing certain products to reduce their concentration in the body enough for the therapist not to fall ill.

2. Please make sure you have received an Appointment Confirmation email before coming to the clinic. Check your junk emails or contact us (text messaging: 613-299-3013) if you haven’t receive any emails from us within 12 hours of booking an appointment.

3. We turn down appointments from clients with delays, cancellation/change made within 48 hours of appointment time or no-show, and clients wearing scented products to their appointments.We appreciate your understanding and kind help, so we can provide our best personalized care to you and all our clients.